Sloan has done service for our HVAC system and Electrical. They always have great service and have always done a terrific job repairing anything broken and outlining all the options available as the homeowner. I like to do minor repairs myself and Sloan has provided me with guidance and recommendations for small tasks that can be done without having to pay a tech to come out every time. They truly care about customer service over repeated visits of it isn’t necessary. Would recommend them to anyone in their servicing area.
We have an Amana PTAC wall unit with the heat pump not working. Many HVAC companies we called do not service these units. Sloan had a technician, Peter Fradella, that had some experience with them. Peter was able to work us in same day, and when he arrived was able to quickly pinpoint the problem. He made several calls and found the specialized part locally, and within a couple of hours had the unit back up and running. Peter (and a second technician shadowing him) was very professional, courteous and knowledgable and went out of his way to help us out. We are quite pleased with the service and the quick resolution of our problem.